Privacy Policy
Last updated: January 2, 2026
1. Information We Collect
When you use PlanReview, we collect the following types of information:
- Account Information: Email address and password when you create an account.
- Project Data: Documents, plan check letters, and other files you upload for processing.
- Usage Data: How you interact with our service to improve the product.
- Payment Information: Processed securely through Stripe. We do not store credit card numbers.
2. How We Use Your Information
We use your information to:
- Provide and maintain the PlanReview service
- Process your documents using AI extraction technology
- Send important service updates and notifications
- Process payments and manage your subscription
- Improve our product based on usage patterns
3. Data Security
Your data security is our priority. We implement industry-standard security measures including:
- Encryption in transit (TLS/SSL) and at rest
- Secure cloud infrastructure with enterprise-grade providers
- Regular security audits and monitoring
- Access controls ensuring only you and your team can view your data
4. Data Sharing
We do not sell your personal information. We may share data only with:
- Service providers who help us operate the platform (hosting, payments)
- AI processing services to extract comments from your documents
- Legal authorities when required by law
5. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your account and data
- Export your project data
- Update your account information
6. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@planreview.app